RETURNS & EXCHANGES

At Anaheim, flooring customer satisfaction is our topmost priority. That’s why here we have a hassle-free returns and exchange system. Most merchandise can be exchanged or returned within seven days of purchase, less shipping charges.

• A 25% restocking fee applies to all eligible returns, and there may be extra charges for special orders and long-distance shipments.
• You can call or email the store to get started with the return/exchange process.
• After contacting us, you will instantly receive the instructions. Follow the instructions carefully to remain eligible for return or exchange.
• Pack your merchandise securely with the invoice.
• Please, ensure your package, if possible.
• Ship the package or drop it at our store.
• We’ll process the return once we receive your package. If an email is provided, we will notify you of your exchange or return status.
• The customer will be charged for the shipping cost of returned and replacement items.